Service Desk TechnicianLighthouse Technology Services is partnering with our client to fill their part time Service Desk Technician position! This is a 6 month contract-to-potential-hire onsite in Buffalo, NY. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.What You'll Be Doing:Provide exceptional front-line technical support to internal employees through face-to-face interactions, phone support, and ticketing system managementManage and resolve helpdesk tickets efficiently, ensuring timely response to user issues and maintaining high customer satisfaction standardsDeploy and configure new equipment including desktops, laptops, monitors, cell phones, printers, and peripherals across the organizationImage new machines and convert systems to Autopilot, ensuring seamless device management and deploymentCoordinate cell phone orders and replacements through Verizon, managing the full lifecycle of mobile device supportSupport business-critical applications including Microsoft Dynamics D365, Microsoft Dynamics NAV, and other enterprise software platformsTroubleshoot and resolve Windows operating system issues, desktop software problems, and application-related challengesMaintain detailed documentation of technical issues, resolutions, and equipment inventory to support knowledge sharing and process improvementWhat You'll Need to Have:Flexibility to work part-time hours ranging from 20-40 hours per week with onsite presence 5 days per week2-3 years of Service Desk or helpdesk support experience in a professional environmentExceptional customer service skills with the ability to communicate technical concepts clearly to non-technical usersStrong proficiency with Microsoft Windows operating systems and desktop software troubleshootingHands-on experience with device imaging, deployment, and modern endpoint management practicesExperience supporting business applications such as Microsoft Dynamics D365, Microsoft Dynamics NAV, Epicor P21, Service Titan, Zoho, or QBO (preferred but not required)Demonstrated ability to manage multiple priorities and tickets simultaneously while maintaining quality service deliveryPay Range: $27-29/hrQuestions about any of our jobs? Email us at recruiting@lhtservices.com
...chip amounts issued. Make proper change and color ups. Understand and observe the proper rotation. Recognize winning/losing bets and situations. Assist supervisor in complying with all duties. Communicate effectively. Be absolute team player (e.g.,...
...Job Description Job Description Prime Electric Co. is hiring Apprentice Electricians for commercial and industrial construction projects in the growing OKC metro area and central Oklahoma. One year or more of commercial and/or industrial electrical construction experience...
...Data Entry Coordinator Knoxville, Tennessee, United States job Our client is seeking a detailed oriented data entry coordinator to help with backed logged work. Looking for a candidate with CRM, Salesforce or SAP experience. Our client offers a wonderful workplace...
Job Responsibilities: Communicate with provider office Fax provider member list to obtain medical records. Document such activity. Assist HEDIS team with day-to-day operations. Handle incoming calls from HEDIS abstractors and providers, print samples/location...
...Job Type Internship Description A multi-Agency opportunity to work out of our Carmel or Greenfield, IN locations. If you... ...environment Then this may be the right opportunity for you! No prior experience as an insurance agent is required. If you've ever dreamed of...