Job Description

Job Title: Technical archive
Job Location: Lansing, MI
Job Type: Contract

Job Description:

Act as frontline technical support providing troubleshooting and technical diagnosis for robotic tape systems ingestcapture servers QC and transcode platforms
Configure and maintain tape digitization equipment including servers decks and software to ensure optimal performance and efficiency
Troubleshoot technical issues related to tape digitization including errors data corruption and equipment malfunctions
Perform preventative maintenance for software and hardware ensuring optimal performance and minimizing downtime
Collaborate with internal teams including IT Engineering Maintenance and Operations to resolve issues
Liaise with external vendors for technical support remote sessions processing RMAs and resolving technical issues
Perform regular quality control checks on digitized files to ensure they meet the required standards for archival preservation and accessibility
Communicate effectively with clients provide guidance and updates on issue resolution and ensure client satisfaction
Document all technical issues and resolutions in a clear and concise manner

Requirements

Two years of experience in a technical support role
Proven ability to support video digitization encoding and transcoding platforms
Experience with hardware integration and troubleshooting components such as VTRs encoders and SDI streams
Proficiency in Windows Server and OS
Knowledge of audiovideo codecs and formats
Familiarity with MAMPAM systems and metadata management
Foundational knowledge of enterprise infrastructure including routers firewalls TCPIP and DNS
Experience with project management documentation and ticketing systems such as Service Now Asana Jira or Confluence
Experience with cloudbased storage and processing platforms such as AWS or Azure is a plus
Familiarity with database management systems such as PostgreSQL or MS SQL is a plus

Skills

Mandatory Skills : EMC Storage

Job Tags

Contract work, Remote work

Similar Jobs

Atlantic Health Services

Physician Assistant Job at Atlantic Health Services

...Atlantic Health in Morristown, TN, is seeking a per-diem Physician Assistant to join their Cardiac Surgery Team. This role involves assisting in the operating room and providing care for post-operative cardiac surgery patients. Candidates should possess a Masters degree...

US Foods, Inc.

Delivery Driver Job at US Foods, Inc.

...\n \n \n \n \n \n \n BECOME A US FOODS DRIVER!\n \n \n \n \n \n \n \n \n \n \n \n \n... ...\n \n \n \n \n The pay for our CDL A Delivery Truck Drivers is $35.12 per hour. We are... ...a lot to offer:\n \n \n Home Every Night with local routes \n \n Work Schedule...

Molly Maid

House Cleaning Job at Molly Maid

...House Cleaner/Home Service ProfessionalWould you like a new career where you get training and have an opportunity to advance? Do you... ...paid each week?Housekeeping helps families who don't have time to clean their own homes. With a career in house cleaning, you will bring...

Law Office of John A. Nicelli

polish speaking legal assisstant Job at Law Office of John A. Nicelli

...Description Job Description Assist attorney by translating for Polish speaking clients.Stong typing skills.answer phones,Type... ...attutude,quick lerner.Must be fluent in the English and Polish languages,College a plus.In person.40 hours Monday -Friday. Saturday mornings...

Ultramar

Tank Wagon Driver Job at Ultramar

...making your job a challenging and rewarding experience.Competitive Benefits. Meaningful Extras. Unmatched Value.Sleep in your own bed at night all our routes are short haulMedical with a great wellness program that includes Healthcare Rewards, Dental, Vision, Company paid...

Technical archive Job at Staffingine LLC, Auburn Hills, MI